Privacy Policy

1. Introduction

At Roko CRM, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform and services. We comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

2. Information We Collect

We collect information necessary to provide our CRM and automation services, including:

• Contact Details: Name, email address, phone number, and business address.
• Account Information: Login credentials and subscription details.
• Usage Data: How you interact with our platform, including IP addresses and browser types.
• Client Data: Data you upload about your own customers (which we process solely on your behalf).

3. How We Use Your Data

Your information is used to:

• Provide and maintain our services.
• Manage your account and process payments.
• Communicate with you regarding updates, support, and marketing (where opted-in).
• Improve our platform's functionality and user experience.