Last Updated: 09 March 2026
By accessing or using the Roko platform available at https://getroko.com.au, you agree to be bound by these Terms of Service. If you do not agree with these terms, you must not use the platform.
Roko provides access to a software platform that helps businesses manage leads, communications, automation, customer records, marketing activities, and related workflows.
Roko acts solely as a technology platform and interface that enables users to manage their own business processes.
Roko does not operate or control the businesses using the platform and does not participate in communications between users and their customers.
The Roko platform operates using trusted third-party technology providers and infrastructure systems that enable features such as CRM management, automation, messaging services, hosting, analytics, and payment processing.
Users acknowledge that parts of the platform rely on external providers and that data may be processed through these systems as part of delivering the service.
Roko does not control the operations, uptime, reliability, or performance of these third-party services.
Users are fully responsible for all activities conducted through their Roko account. This includes but is not limited to:
Roko does not review, monitor, or control communications sent by users to their customers.
Users must not use the platform to:
Roko reserves the right to suspend or terminate accounts that violate these rules.
Roko aims to maintain reliable service but does not guarantee uninterrupted access to the platform. Service interruptions may occur due to:
Roko is not responsible for any losses resulting from service interruptions.
To the maximum extent permitted by law, Roko shall not be liable for any damages, losses, or claims arising from the use of the platform. This includes but is not limited to:
The Roko platform is provided strictly on an "as-is" and "as-available" basis. By using the platform, users acknowledge that they use the system entirely at their own risk.
Users agree to indemnify and hold harmless Roko, its owners, operators, and partners from any claims, damages, liabilities, legal costs, or expenses arising from:
Users retain ownership of all data they upload to the platform. Roko does not claim ownership of customer data and is not responsible for the accuracy, legality, or management of that data.
Roko may suspend or terminate access to the platform if:
Roko may update these Terms of Service at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
These Terms are governed by the laws of Australia.
Website: https://getroko.com.au
Email: support@getroko.com.au
